League Two Share on LinkedIn Read more Carbon offsetting Share on WhatsApp Forest Green Rovers Share on Facebook Share on Twitter Share via Email A British professional football club that is powered by renewable energy and serves vegan food to players, staff and fans has received a prestigious United Nations certification.Forest Green Rovers, which plays in League Two, announced on Monday that it has become the world’s first UN certified carbon-neutral football club.Based in the Gloucestershire town of Nailsworth, the club has signed up for a United Nations Framework Convention on Climate Change (UNFCCC) initiative called Climate Neutral Now for the 2018-19 season.FGR’s green credentials have been attracting attention around the world for several years. It claims to be the first vegan football club in the world after receiving the vegan trademark from the Vegan Society.The club says it became vegan because of the “huge environmental and animal welfare impacts of livestock farming”, as well as to improve player performance and give fans healthier, tastier food on match days. Topics news FGR is powered by 100% green energy from Ecotricity – the company founded by the club’s chairman, Dale Vince – some of which is generated by the solar panels on the stadium roof.The team plays on an organic pitch, which is cut by a solar-powered robot lawnmower, and all rainwater that falls on the stands or on the pitch is recycled to minimise the club’s use of mains water.FGR has electric car charging facilities at the stadium, to encourage fans to travel to games sustainably.FGR was promoted to the Football League for the first time in the club’s 129-year history last year and will start its second season in League Two – the fourth tier of professional football in England – next month. Climate change Sign up to the Green Light email to get the planet’s most important stories Share on Pinterest Greenhouse gas emissions Share on Messenger Reuse this content
Aaron Wan-Bissaka sees his future at Crystal Palaceby Paul Vegas10 months agoSend to a friendShare the loveAaron Wan-Bissaka insists he sees his future at Crystal Palace.Looking to the next challenge, away to league champions Manchester City, Wan-Bissaka is upbeat.“It’s the same as other games, it makes no difference to me. I just play my game, put the effort in and work hard. I know I’ll learn something from [playing versus Leroy Sane et al], to help me in the future. They’re smart players, we’ve got to be smart as well. We’ll look to gamble, as they look to take their chances.”Asked about 2019, Wan-Bissaka sees his future at Palace. “My aim is to keep my position, and to keep improving.” TagsTransfersAbout the authorPaul VegasShare the loveHave your say
Ex-Watford, Espanyol coach Sanchez Flores named coach of Shanghai Shenhuaby Paul Vegas10 months agoSend to a friendShare the loveFormer Watford and Espanyol manager Quique Sanchez Flores has been named coach of Chinese side Shanghai Shenhua.The Spaniard replaces Wu Jingui, who takes over as sporting director after steering Shenhua to victory in the Chinese FA Cup in 2017 Sanchez Flores has not worked since April, when he was dismissed by Spanish side Espanyol after almost two years at the helm.The former Real Madrid and Spain defender makes the move to China having also previously coached Watford in the Premier League, Benfica in Portugal and clubs in the United Arab Emirates. TagsTransfersAbout the authorPaul VegasShare the loveHave your say
About the authorPaul VegasShare the loveHave your say Watford manager Sanchez Flores explains Welbeck setbackby Paul Vegas4 days agoSend to a friendShare the loveWatford manager Quique Sanchez Flores says Danny Welbeck injured his ankle and not his hamstring.The forward went down clutching his hamstring with barely a minute on the clock and was eventually substituted in Saturday’s 1-1 draw with Tottenham.Sanchez Flores said: “I was talking about him in the last press conference about how he’s fighting with this injury.”We know he’s happy to be with us, with the team. During the week he was good.”He didn’t complain about anything and our feeling with him was really good, but the ankle is uncomfortable.”
INDIANAPOLIS – APRIL 03: Head coach Mike Krzyzewski of the Duke Blue Devils gestures as he coaches in the first half against the West Virginia Mountaineers during the National Semifinal game of the 2010 NCAA Division I Men’s Basketball Championship at Lucas Oil Stadium on April 3, 2010 in Indianapolis, Indiana. (Photo by Andy Lyons/Getty Images)No. 4 Duke defeated Georgia Tech 72-66 at home last night. The victory gave Blue Devils head coach Mike Krzyzewski his 423rd career ACC victory, surpassing Dean Smith for the most all-time. After the game, Krzyzewski addressed the crowd as part of a ceremony honoring his 1,000th-career win, which came against St. John’s on Jan. 25. As part of the tribute, the Duke players all wore “Coach 1K” shirts, with the number 1 embedded as part of the letter K. Krzyzewski touched on both milestones during his time on the mic, and thanked the Cameron crowd for its support. There might not be any more coach in American more synonymous with his program than Krzyzewski is with Duke basketball. Pretty cool moment.
LSU landed its fifth commitment in the last five days Tuesday afternoon in three-star offensive tackle Shaahdiq Charles, who announced his decision on Twitter. With Charles’ pledge, the Tigers jumped Alabama and Miami on its way to the No. 3 recruiting class in the country – and No. 1 in the SEC – according to 247 Sports.LSU has always recruited well, so this momentum comes as no surprise. But the 2017 recruiting cycle is far from over. A lot can change before next February.
zoomImage Courtesy: OSG/Business Wire Florida-based tanker shipping company Overseas Shipholding Group (OSG) has taken delivery of two 50,000 dwt class product and chemical tankers at Hyundai Mipo Dockyard in Ulsan, South Korea. The newbuilds, ordered back in 2018, have been named Overseas Gulf Coast and Overseas Sun Coast.As explained, they were built to comply with MARPOL Annex VI Regulation 13 Tier III standards regarding nitrogen oxide emissions within emission control areas.In addition, each vessel is fitted with an exhaust gas cleaning system to meet the standards of MARPOL Annex VI Regulation 14 standards regarding sulphur oxide emissions, according to the company.“These tanker deliveries mark the latest in a long history of co-operation with Hyundai shipyards, being the 52nd and 53rd in the multiple series of vessels built for OSG by Hyundai,” Patrick O’Halloran, OSG’s COO, commented.The Overseas Gulf Coast and Overseas Sun Coast will be operating in the international market under the Marshall Islands flag, with both vessels having entered into one-year time charters. Following this initial contract period, OSG anticipates that the vessels will transition to operate under the US flag.Sam Norton, OSG’s President and CEO, elaborated on the potential commercial future of these vessels:“An important … initiative in the U.S. House of Representatives’ annual National Defense Authorization Act seeks to augment the current Maritime Security Program with a new Tanker Security Program. The Tanker Security Program as conceived would, if made law, create a fleet of up to ten U.S. flagged MR tankers in a program effectively replicating the structure of the current MSP program.”He further said that OSG’s both new tankers will be made available to join the above program if passed into law in the coming period.OSG provides energy transportation services for crude oil and petroleum products in the US flag markets. Its fleet currently stands at 21 vessels. In addition, OSG has two 204,000 barrel barges under construction in the US that will be Jones Act qualified vessels, with delivery anticipated during 2020.
Annette Francis APTN National NewsThe evacuation order for the Kashechewan First Nation has been lifted.Over the next few days about 1,200 people will begin returning home.It’s become nearly an annual event for the people over flooding.APTN looks at what’s next for them.
MIAMI (WSVN) – Gunfire erupted near a Miami neighborhood, striking a home with eight people inside.According to police, a pregnant woman was among the eight inside the home near Northwest 62nd Street and North Miami Avenue, Tuesday night.Officers arrived to the scene and filed a report. Five minutes later, the shooter, or shooters, returned and opened fired on the home once again.No injuries were reported, but investigators continue to search for those responsible.If you have any information on this shooting, call Miami-Dade Crime Stoppers at 305-471-TIPS. Remember, you can always remain anonymous, and you may be eligible for a $1,000 reward.Copyright 2019 Sunbeam Television Corp. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
It’s not 1984, but Big Brother’s all-seeing eye of surveillance is definitely watching you.The NSA intercepts millions of private images every day for its massive facial-recognition project. Yes, Uncle Sam is snooping on you — your text messages, your emails, your social-media posts and, fittingly, even your Facetime (and other webcam videoconferencing) sessions. All for a myriad of sketchy reasons, not just to snatch pics containing your face and others’.But Big Brother isn’t just in your inbox. His prying eyes are in the sky, too. New insanely high-powered, airplane-mounted surveillance cameras have already spied on countless people from above in Baltimore and Philadelphia, and who knows where else. The city of Compton in California secretly surveilled its citizens by drone.Related: The NSA Is Using Angry Birds to Spy on YouPrivacy? What’s that? While we can’t do much to escape the ever-sharpening digital eye of surveillance (forget that nose job, even plastic surgery can’t fool some biometrics-based spy systems anymore), we can fight back with a few stealthy and seriously strange countermeasures. Yes, these are for the extreme privacy protectors (slightly paranoid?) among us.Related: Want to Run Faster? This Old-School Concept Might Hold the Answer.From drone camera-thwarting burkas to anti-drone cover-up clothing and shrouding coifs of hair, here are three frocks and fashions that might help you save face and protect your privacy: 1. URME Personal Surveillance Identity Prosthetic 5 min read Image credit: Adam Harvey, Stealth Wear, ahprojects.comTurns out, face-shielding foil-like garments are effective at, yep, foiling heat-seeking spy drones. To address a “growing need to exert control over what we are slowly losing, our privacy,” Brooklyn-based artist Adam Harvey has designed a bulky line of shiny, privacy-protecting burkas, hooded ponchos, scarves and T-shirts. Appropriately, he named the countersurveillance frocks Stealth Wear. Each pricy ($475 to $2,500) thermally reflective real silver-plated fabric garb is lined with silk inside. For paranoid people on a budget, there’s a $40 T-shirt that does all the drone-dodging work without the futuristic flair. All Stealth Wear items, available at The Privacy Gift Shop online, block thermal radiation emitted by the infrared scanners drones use, allowing wearers to go as under the radar as possible.Related: Engineers Are Developing Tech That Could Make Airplanes More HumanNot into metallic burkas? Try Harvey’s CV Dazzle techniques instead. They’re World War I-inspired camo makeup techniques that he claims can fool facial recognition technology. A streak of bright blue face paint under your eye and stripe of white down the bridge of your nose, and your facial features should be harder, or ideally even impossible, for facial detection algorithms to decipher. Harvey’s also come up with a choppy crop of face-obscuring hairstyles.3. REALFACE Glamoflage T-shirt Image credit: URME SurveillanceThis spooky, eye-less photorealistic $200 face mask puts a new face on disappearing into the crowd, namely that of its inventor’s, Chicago artist Leo Selvaggio. Irked by the Windy City’s controversial “Virtual Shield” network of some 3,000 military grade, always-on facial recognition networked cameras, Selvaggio was inspired to develop a freaky way to protect the public from invasive surveillance. You could say he sacrificed his own round, ruddy face for the greater good, right down to his beard stubble. In his own likeness, Selvaggio created the URME (pronounced “you are me”) mask, a prosthetic decoy for your face, a skin-like pigmented resin 3-D mask that lets you masquerade in public as him. Selvaggio says surveillance cameras will think you’re him, which he’s obviously cool with. That’s kind of the whole point.Related: Why Business Can’t Risk Ignoring Crazy TechnologiesThere’s an equally freakier (but thankfully less expensive) $1 DIY paper cut-out version of the mask available, too.Worth noting, however: Wearing face masks is illegal in some U.S. states, like New York.2. Stealth Wear anti-drone cover-up clothing September 16, 2014 Free Workshop | August 28: Get Better Engagement and Build Trust With Customers Now Image credit: Simone C. Niquille, to.be/glamouflageSick of automagically being identified by Facebook’s eerily accurate face-deciphering software? Put on a $68 REALFACE Glamoflage T-shirt by Sandberg Institute design student Simone C. Niquille. Her collage-like shirts are covered in loud, nearly nauseating distorted face mash ups of celebs like Kim Kardashian, Justin Bieber, Miley Cyrus and the late Michael Jackson. Not even “Oarack Bbama (Barack Obama)” was immune.Related: Meet the Algorithm That Can Predict Your Photo’s Popularity Before You Post It Niquille claims her custom-printed tees are graphically wacky enough to trick Facebook’s face-creeping algorithm, just enough to throw it off a bit, though — bummer — they don’t completely stop the world’s biggest and nosiest social network from recognizing your face.Face it, you can run, but sometimes you just can’t hide. Not all the way.What crazy apps, gadgets and tech have you come across lately? Let us know by emailing us at FarOutTech@entrepreneur.com or by telling us in the comments below.Related: Get This: Facial Recognition — For Cats This hands-on workshop will give you the tools to authentically connect with an increasingly skeptical online audience. 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Tourico Holidays Hyatt Regency Tourico Holidays reaches exclusive agreement with Hyatt Regency Paris EtoileTourico Holidays, a global leader in wholesale travel brokerage, today announced that it has agreed to terms to pre-purchase 47,000 room nights at Hyatt Regency Paris Etoile, providing Tourico clients with exclusive selection and prices on hotel rooms at the four-star hotel in Porte Maillot. The current partnership with Hyatt Regency Paris Etoile will run through February 2017.“By partnering with Hyatt Regency Paris Etoile and pre-buying a large quantity of room blocks, we can ensure that our clients have exclusive access to favorable room prices right in the heart of Paris – even during peak season,” said Dermot Quigley, Executive Vice President of Global Product Development for Tourico Holidays. “Tourico is not only offering clients unbeatable prices that they can pass on to their customers, we are also allowing clients to sell this unique inventory at a higher profit margin.”In 2015, Tourico Holidays’ bookings in Paris have increased by 25% year-over-year and room nights in the city have increased by 36% year-over-year. Paris accounted for 4% of Tourico’s global income in 2014 and 16% of the company’s income in Europe, Middle East, and Africa. Tourico has 425 active hotel supplier contracts in Paris with an average of 2,100 rooms sold per day. Due to the high volume of business in the city, Tourico opened a Paris office in 2014 – ensuring supplier partners have nearby employees dedicated to distributing product throughout the world.The 4 star Hyatt hotel is located just minutes from both the Arc de Triomphe and the world-famous Champs Élysees, and is within easy reach of the impressive La Defénse complex. Aside from its great location, the 34-story hotel offers truly unique views over Paris, especially of the Eiffel Tower, from its 950 elegant rooms and suites, and from its panoramic Bar La Vue.
April 22, 2009 Today we continue with a report from the construction of the new Arcosanti Visitor’s Entrance pathway. Next step of the project will be the making of 8′ wide staircases. In this photo, you see the beginning stage of the formwork for the lower set of stairs. In the background, the crew is focusing effort on the upper level staircase. Today we continue with a report from the construction of the new Arcosanti Visitor’s Entrance pathway. Next step of the project will be the making of 8′ wide staircases. In this photo, you see the beginning stage of the formwork for the lower set of stairs. In the background, the crew is focusing effort on the upper level staircase.[Photo: sa & text: dkt] These are more photos of the formwork. In the top images, Andrew Chesley and Andrew Woodard are leveling the ground, measuring the height of risers, and tying together the reinforcing pieces of rebar. In the lower left image, Dan Weeden is connecting the pieces of wood that will form the risers of the bottom staircase. The lower right image is from the upper level formwork.[Photo: sa&dkt & text: dkt] This last photo shows the new pathway in use, and you can see the formworks for the new staircases partially finished.[Photo: & text: dkt]
John CresswellArqiva’s chief executive officer, John Cresswell, is due to step down from his post at the end of August. In a statement, the UK transmission services provider said that Cresswell has chosen to step down as CEO after four and a half successful years at the company and that his planned departure date would “ensure a smooth transition” to his as-yet-unnamed successor.“Under his leadership Arqiva has significantly grown its profits, has a forward order book at an all-time high of £6.4bn and will this year deliver record revenues,” said an Arqiva spokesperson.Cresswell’s replacement will be announced “in due course”.
International TV and broadband provider Liberty Global has unveiled a multi-year deal to make Amazon content available to 4 million Virgin Media TV customers in the UK.As a result, Virgin Media will be the first of Liberty Global’s European operations to integrate the Amazon Prime Video app within its Ultra HD V6 set-top box.Good OmensThe launch will add Amazon Originals The Marvelous Mrs Maisel, Tom Clancy’s Jack Ryan, The Grand Tour and Good Omens to Virgin Media’s platform, as well as Premier League coverage offered by Prime Video. Virgin Media customers will also have access to a range of Ultra High Definition and HDR TV shows and movies.According to Liberty Global, the deal reinforces its strategy of combining the best OTT online video apps and offerings from major streaming players, with its own world-class content and TV functionality, in a seamlessly-integrated experience. Enrique Rodriguez, Liberty Global’s EVP and chief technology officer said: “We’re excited to partner with Amazon to deliver its highly-popular content, including Amazon Originals and Exclusives, to our consumers. We know our customers want to see their favourite shows and programming on their big screen at home, and our partnership with streaming services like Amazon continues to make that happen.”Jay Marine, VP, Amazon Prime Video Europe added: “We have made it easier for our customers to enjoy Prime Video including Amazon Originals like the highly-anticipated Good Omens starring Michael Sheen and David Tennant. We are excited that these shows, movies and our forthcoming exclusive Premier League matches will all be available on Virgin Media’s V6 box.” Virgin Media customers will be able to access the Prime Video application through Virgin TV from this Summer.Commenting on the tie up, TMT analyst Paolo Pescatore said the move will allow Liberty Global to “firmly realise its vision of offering a broad range of TV and SVOD services. Strategically, the UK represents a battleground for content aggregation, but the Prime Video rollout on Virgin Media will lag some of its rivals (BT and TalkTalk). This will put pressure on Sky to forge a tie-up. For Amazon, this builds upon other deals and shows its desire to work more closely with telcos to reach new audiences.”
As the prospect of life without a paycheck sets in for 800,000 federal employees and others affected by the ongoing government shutdown, questions are arising about health insurance and other health benefits — dental and vision coverage, and long-term care insurance.Will shuttered agencies continue to cover benefits for employees and contractors as per usual? We’ve dug up some answers.Are federal workers and their families still covered by their health plan? For the most part, federal employees needn’t worry about that, according to the Office of Personnel Management, which has published an FAQ blog post on the topic.Both the online FAQ and the health insurance industry’s trade association confirm that coverage through the Federal Employees Health Benefits program will continue even if some federal agencies affected by the shutdown aren’t issuing those paychecks and or paying the insurance premiums.”The shutdown should not impact their coverage,” says Kristine Grow, spokeswoman for America’s Health Insurance Plans, the trade group that represents insurers, including those that offer coverage through the federal program. “It’s business as usual.”Once the shutdown ends and those payments resume, workers should expect that their usual share of premiums plus the accumulated amount that wasn’t deducted during the missed pay periods will be taken out.”Procedures may vary somewhat by payroll office, but the maximum additional deduction allowed under regulations is one pay period’s worth of premiums (in addition to the current pay period’s premium),” says an OPM spokeswoman.Does the same hold for contract workers? Less clear is what will happen to workers under contract with the affected federal agencies — including some people working as analysts, administration assistants and janitorial staff — who are mostly excluded from the FEHB program.Many firms that contract with the federal government offer their workers insurance. The federal Office of Personnel Management recommends these contracted employees consult the human resource office at their company for answers regarding the shutdown.”In 95 percent of cases, even if it’s not required by law, I would think most everyone would continue that coverage,” says Rachel Greszler, a senior policy analyst and research fellow at the Heritage Foundation, who studies economics, budget and labor issues.Contract workers who buy their own health coverage and are struggling to pay bills without their paychecks may have less recourse, beyond asking insurers for a grace period in paying premiums. But there is no requirement that insurers grant such a request.”We are concerned about the disruption that this shutdown has caused our members and their families,” notes a corporate statement from CareFirst BlueCross BlueShield — one of the insurers near Washington, D.C. “We are currently exploring how to best address this issue should the shutdown continue.”Beyond basic health insurance, what other health benefits could be affected? Depending on how long the shutdown lasts, dental, vision and long-term care insurance programs may start sending bills directly to workers.Federal workers pay the premiums for these benefits themselves, according to Dan Blair, who served as both acting director and deputy director of the OPM during the early 2000s. He is now a senior counselor and fellow the Bipartisan Policy Center in D.C.Because workers’ checks are not being processed, the amounts usually sent to these carriers each pay period also aren’t being paid. If the shutdown lasts longer than two or three pay periods, workers will get bills for premiums directly from these firms and should pay them “on a timely basis to ensure continuation of coverage,” the OPM says in its FAQ. Blair agrees.There also may be a delay in processing claims for flexible spending accounts. These are special accounts in which workers use pretax money deducted from their paychecks to cover certain eligible medical expenses — such as eyeglasses, braces, copayments for doctor visits or medications, including some over-the-counter products.With no paychecks going out, these deductions are not being made and transferred into FSAs. Once paychecks start up again, the amount deducted will be adjusted so the worker will get the annual total they had requested.During the shutdown, though, reimbursement claims to these FSA accounts also won’t be processed, the OPM says. Blair suggests holding off on big-ticket purchases during the shutdown, if possible, and to always keeping paperwork on the purchases.Another consideration: People who switched health plans before a furlough may find their paperwork wasn’t processed in time.In those cases, the OPM says to stick with the old health plan until the shutdown ends and the new plan is processed. The new plan will pick up any claims incurred.How will workers know if their change was processed? The OPM’s FAQ says workers who receive an ID card in the mail are enrolled.”The new policy will be what applies and pays benefits, but there could be some administrative burdens and hassles on the part of workers if the shutdown continues much longer, if the initial bills are not going to the right insurance company,” Greszler says.Overall, Blair says workers should continue to monitor news media sites — particularly those that focus on federal workers and issues — looking for any updates.”We’re getting into uncharted territory and there are always things that pop up that no one has planned for,” says Blair, who did not face any shutdowns during his tenure at OPM.Kaiser Health News is a nonprofit, editorially independent news service of the Kaiser Family Foundation, and not affiliated with Kaiser Permanente. Copyright 2019 Kaiser Health News. To see more, visit Kaiser Health News.
When Kirstin Herbst found out she was pregnant last winter, she and her fiancé were overjoyed. But when she went to the doctor for her first ultrasound, she found out she was having a miscarriage.Her doctor prescribed a medication called misoprostol, which helps the miscarriage to pass. But the misoprostol didn’t work right away, and Herbst needed to take another dose.Herbst was optimistic when she became pregnant again this past summer. When she went in for an ultrasound, she learned she was miscarrying again.Sitting next to pregnant women in the waiting room of the clinic, she says, was devastating. “I remember hating being out in public,” says Herbst, who lives in Toronto. “I definitely preferred to curl up on my couch and just cry when I needed to cry.”For her second miscarriage, Herbst’s doctor prescribed a regimen that the latest research shows is more effective. She took a medicine called mifepristone and then took misoprostol the next day.The combination worked much better, and Herbst was able to pass the miscarriage at home. “You just want to sit at home and watch Netflix and be as comfortable as possible,” she says.But for women in the U.S., it is more complicated to get the two-medicine approach than it was for Herbst in Canada, because mifepristone is known as the “abortion pill.”Mifepristone causes a woman to have what’s essentially a very heavy period, and there is a small risk of excessive bleeding.It’s been heavily regulated since it was approved by the Food and Drug Administration for medication abortions in 2000. Government restrictions make it difficult for women who are miscarrying to get it.Research supports drug combination for miscarriage In June, the New England Journal of Medicine published results of a study that showed the combination of mifepristone and misoprostol was more effective than misoprostol alone to help women expel a miscarriage, or what’s known as an early pregnancy loss. That’s when a pregnancy is not viable in the first trimester.Before these findings were published, women who were miscarrying usually had three options: a surgical procedure to remove the miscarriage, misoprostol alone, or waiting for the miscarriage to pass on its own.Research shows that women tend to prefer the surgery or medication, but since a single dose of misoprostol fails about 30 percent of the time, many women are forced to return to their doctors for a second dose or to get the surgery.”It ends up adding insult to injury,” says Courtney Schreiber, an OB-GYN in the Department of Obstetrics and Gynecology at the University of Pennsylvania and the lead author of the New England Journal study. “The misoprostol alone has really not been a therapeutic intervention.”In Schreiber’s study, which followed 300 women who were miscarrying, the combination of mifepristone and misoprostol was more effective in helping patients expel the miscarriage. The overall success rate was 90 percent for patients who took both medications, and 76 percent for those who who got misoprostol alone.”It offers them a sense of control over their own bodies and their own process when they feel that they’ve already lost an element of control,” Schreiber says.Miscarriage is common. The Centers for Disease Control and Prevention estimates that over 1 million American women have a first trimester pregnancy loss each year. The American College of Obstetricians and Gynecologists now officially recommends the two-drug regimen. Yet access to mifepristone is restricted in a way that makes it difficult for physicians to prescribe.”We clearly need to provide mifepristone,” says Dr. Karen Meckstroth, director of the Women’s Options Center at the University of California, San Francisco. “How do we get it?”Regulations limit access to miscarriage drugMifepristone is regulated by the Food and Drug Administration under what’s called a Risk Evaluation and Mitigation Strategy, a designation the agency uses for extra safety oversight that affects how a medication is distributed. But most physicians and the FDA itself consider mifepristone safe; the FDA approved the medication for use in 2000. The REMS is in place, abortion-rights advocates say, for political reasons: It limits access to a medication commonly used for abortion.The REMS restrictions mean that mifepristone is not available in commercial pharmacies; a doctor can’t prescribe it for pickup at a CVS or Walmart. Instead, a woman must travel to a clinic or hospital that is designated as a mifepristone supplier under an agreement with the drug’s manufacturer, Danco Laboratories. The patient must also sign a form that says she understands what the medication is for and understands its risks.In Canada, where Herbst took mifepristone for her miscarriage, women can get their prescriptions for mifepristone filled at pharmacies like any other medication.No definitive data exist on the number of clinics in the U.S. that stock mifepristone, according to Rachel Jones, a researcher with the Guttmacher Institute who studies the drug, but academic medical centers and clinics that provide abortions tend to be the places where doctors can prescribe it. Danco representatives say they can’t provide information on the number and types of sites that stock mifepristone because of confidentiality agreements.The restrictions on mifepristone mean that most doctors aren’t able to prescribe it for women who are miscarrying. That can leave these women in the lurch.Take Allison Wray, an office manager for a construction company in Vancouver, Wash., who has been trying to get pregnant for the past several months. She was diagnosed with a miscarriage in November, and she wanted to avoid surgery. Her doctor prescribed only misoprostol for her.The misoprostol didn’t work, and she had to return to her doctor after about five days without passing the miscarriage.That week, Wray says, her doctor’s office had just started to stock mifepristone, so she then tried the combination regimen.”It started to progress much quicker than the misoprostol … which was really, like, a relieving experience,” Wray says. “Everything kind of just feels better.”But for some physicians who oppose abortion, the restrictions on mifepristone may provide “an appropriate pause,” says Dr. Christina Francis, an OB-GYN and chair of the American Association of Pro-Life Obstetrician Gynecologists. She says the restrictions on mifepristone help ensure women who take it are under the care of qualified physicians who understand how to use the medication.”I don’t see it as imposing an undue barrier on physicians,” Francis says.Francis often cares for women who are miscarrying and prescribes only misoprostol for women who want to avoid a procedure. She sometimes sends them home with several doses of misoprostol, so they can avoid returning to the doctor if the first dose doesn’t work.Francis says she thinks the New England Journal of Medicine study was too small to prove that mifepristone in combination with misoprostol is effective for miscarriage management. She says she hasn’t prescribed mifepristone for miscarriages and doesn’t plan to change her practice based on this study, though she might reconsider if additional research replicates the findings.For some doctors eager to use mifepristone in the treatment of miscarriage, however, prescribing the medication requires some creative thinking.In Albuquerque, N.M., for example, women’s health providers have developed a special protocol that helps women who are miscarrying get mifepristone.”We immediately … saw this as a superior way of providing care,” says Dr. Lisa Hofler, the chief of family planning at the University of New Mexico School of Medicine. Hofler runs a clinic that stocks mifepristone but doesn’t routinely provide prenatal care. Since many miscarriages are discovered when women get their first ultrasound in pregnancy, she and her colleagues have developed a workflow that lets women who are diagnosed during a prenatal visit elsewhere get same-day appointments for mifepristone in the clinic.Other women’s health providers are working to make mifepristone available in the locations where miscarriage is diagnosed, like primary care offices and emergency rooms.But because many think of mifepristone as the “abortion pill,” it can be difficult to get it stocked — even when its intended use is for miscarriages.Kristyn Brandi, an OB-GYN at Rutgers New Jersey Medical School in Newark, says she currently can’t prescribe mifepristone to her patients, even though she practices at an academic medical center that gets referrals from across New Jersey.”Some people are worried about the politics around the medication and how that could create repercussions for the hospital,” Brandi says.Brandi, who started in her position this September, says she immediately started the application process to get mifepristone added to the list of available medications at her hospital. It was approved in December by a preliminary committee that oversees medications, but it’s still not available for use. Brandi is optimistic that will change in the coming months.While Hofler is happy she can provide women with care that is backed by research, she says women shouldn’t have to go to special clinics to get mifepristone. She’s hopeful that a change in access will reduce the shame women feel about both miscarriage and abortion.”People can talk about miscarriage, but it’s stigmatized in the undercurrents,” Hofler says. “Society still views this as a failing of the woman.”Challenge to FDA regulationMeanwhile, activists are trying to make mifepristone more accessible by eliminating the FDA’s requirement for additional oversight.Multiple medical societies — including ACOG, the American Academy of Family Physicians and the American Medical Association — are working to overturn the REMS classification of mifepristone.In October 2017, the American Civil Liberties Union sued the FDA on behalf of Dr. Graham Chelius, a family physician in Kauai, Hawaii, who says he would like to prescribe mifepristone. His hospital doesn’t stock the medication and it isn’t available on the island.”The FDA restrictions on mifepristone are motivated by politics, not science,” says Julia Kaye, the lead attorney in the ACLU’s lawsuit. Several professional societies — including the California Academy of Family Physicians — are also listed as plaintiffs in the case.The ACLU is in the midst of negotiations with the government about technical aspects of the case, Kaye says, and she doesn’t expect arguments to begin for at least several months.”Restrictions continue to be necessary to ensure the safe use of the drug,” an FDA spokesperson wrote in an email statement to NPR.Kaye says the ACLU’s case is not currently affected by the new research about mifepristone’s use in miscarriage, but she is hopeful more widespread use of the medication will decrease stigma.Herbst, who took mifepristone and misoprostol for a miscarriage this past summer, says she still feels sad about the loss of her pregnancies. She is hopeful she’ll have a baby in the future.And meanwhile, she says she feels sympathy for women in the U.S. who aren’t able to get the medication that made a difficult time for her a little bit easier.”It’s already one of the hardest things you’ll deal with,” Herbst says. “Why make it harder? I hurt so much for people who are pregnant in the States right now.”Dr. Mara Gordon is the NPR Health and Media Fellow from the Department of Family Medicine at Georgetown University. Copyright 2019 NPR. To see more, visit https://www.npr.org.
Lawyers for the sister of a disabled man who died after his benefits were sanctioned have asked a coroner to explain why there was no inquest into his death.Gill Thompson has paid for the legal action through crowd-funding, raising more than £17, 000 in a bid to secure answers and change the system that she believes led to the death of her brother, David Clapson.Now the senior coroner in Hertfordshire, where Clapson (pictured) died in July 2013, has been asked by her lawyers why no inquest was ordered into his death.Thompson’s solicitor, Merry Varney, from human rights lawyers Leigh Day, said they were arguing that he died an “unnatural death” because of the benefit sanction imposed on him shortly before he died.She said: “We hope that these submissions will show the coroner that there is a reason to suspect that David died an unnatural death and that an investigation should be opened with a view to holding a full inquest into the circumstances of David’s death.”Clapson’s case was mentioned in prime minister’s questions yesterday (Wednesday) by Labour leader Jeremy Corbyn, who described his and other deaths as “institutionalised barbarity”.In submissions to the Hertfordshire coroner, Leigh Day argue that “the role played by the imposition of a benefit sanction in Mr Clapson’s death, the systems in place to manage the risks posed by benefit sanctions to those who receive them, and the decision-making of Department for Work and Pensions staff when imposing benefit sanctions on vulnerable and at-risk individuals, are of wider public importance and are matters of significant public concern”.Hertfordshire senior coroner Geoffrey Sullivan said in a statement: “Coroners are judicial office holders and like other judges are not permitted to comment outside a courtroom on any of their cases (or indeed any other coroner’s cases) or discuss any decision they have made.”But Varney said there were strong legal arguments that Clapson was subjected to “inhuman or degrading treatment” under the Human Rights Act, and that the coroner’s decision breached the Coroners and Justice Act 2009.She said that inquests and coronial investigations play “a fundamental role in ensuring preventable or avoidable deaths are identified and that steps are taken to prevent another tragedy”.Varney has told Disability News Service (DNS) that she believes there are also strong grounds for legal action to be taken in many other cases in which there has been “culpable human failure” within the Department for Work and Pensions (DWP) that has led to the deaths of benefit claimants.She said she was “surprised” that there did not appear to have been legal actions into other cases in which disabled people had died as a result of benefit sanctions or other welfare reforms, including the impact of the work capability assessment.She said: “I have seen these terrible stories reported but nothing about legal proceedings, and that surprises me.”Varney appealed to other families who have lost relatives in similar tragedies to contact Leigh Day.Thompson said she had raised the money to pay for the initial stages of the legal action through more than 900 crowd-funded donations.She said: “David died over money and like David I have never asked for anything in my life, so it was very hard. My husband can’t believe I have done all this.”But she added: “I will do whatever it takes. They can’t keep ignoring us.“I’m not going to give in. I know we have to have procedures and regulations, but they have to be fair.”Thompson said she still did not know if DWP had conducted a secret “peer review” into the circumstances of her brother’s death.She is continuing to highlight DWP’s refusal to accept the work and pensions select committee’s recommendation to set up a watchdog to investigate – if requested by relatives – the deaths of all working-age claimants of out-of-work benefits.Thompson was beside the red carpet in London’s Leicester Square with other campaigners at last month’s premiere of Ken Loach’s award-winning film I, Daniel Blake, which tells the story of a man with a heart condition who becomes caught up in the work capability assessment system.She held up a banner to show the names of people who have died as a result of sanctions and benefit cuts, including her brother.Thompson backed calls, reported last week by DNS, for a coroner to hold an inquest into the death of another disabled benefit claimant, Alan McArdle.Thompson said: “I think they should. I think they should look into all the deaths.”A coroner refused to hold an inquest into McArdle’s death even though he had a fatal heart attack an hour after being told the Department for Work and Pensions (DWP) was threatening to stop his benefits.McArdle told the friend who had read the DWP letter to him: “They’ve sanctioned my money,” before he collapsed.A coroner argued that McArdle simply died from natural causes, just like the coroner in Clapson’s case, but Dr Stephen Carty, medical adviser to Black Triangle, said last week that emotional stress can cause a cardiac death, and added: “Subjecting patients such as Mr McArdle to extreme emotional distress such as this presents a substantial risk, one which in our opinion led to a sudden cardiac death.”Clapson died from diabetic ketoacidosis, an acute lack of insulin, three weeks after having his benefits sanctioned.Because of the sanction, his electricity key had run out of credit because he had no money, so the fridge where he kept his insulin was not working.An autopsy found his stomach was empty, and the only food left in his flat in Stevenage was six tea bags, a tin of soup and an out-of-date can of sardines. He had just £3.44 left in his bank account.But there has never been an inquest, even though DWP has admitted that it knew he was insulin-dependent.Clapson had previously worked for 30 years, including five years in the army, and recently as a carer for his mother, who had dementia, but had had his £71.70-a-week jobseeker’s allowance stopped for a month after he missed two meetings at his local jobcentre.CVs for job applications were found near his body, and he had been on work placements, passed a fork-lift truck qualification and attended a computer training course.
Disabled activists have told MPs and peers of their frustration at not being able to hold the government to account for its “grave or systematic” breaches of the UN disability convention.The UN’s committee on the rights of persons with disabilities (CRPD) found in November that the UK government had discriminated against disabled people across three key parts of the UN Convention on the Rights of Persons with Disabilities (UNCRPD), following a lengthy inquiry sparked by disabled activists.But the UK government dismissed the report’s conclusions and all 11 of its recommendations.Because the convention has not been incorporated into UK law, the government cannot be held accountable for the breaches in a court.But disabled activists told a parliamentary meeting organised by Disabled People Against Cuts (DPAC) and Inclusion London this week that they would continue to push for the UN to do more to highlight the UK’s continuing breaches of the convention.Linda Burnip, co-founder of DPAC, said the government tried hard to bury the CRPD report in November, but she insisted: “It isn’t just fizzling out. It isn’t just going away.”Instead, she said, DPAC – whose activists triggered the UN inquiry – has produced a report for the UN that rebutts the government’s response.And as members of the Reclaiming Our Futures Alliance, DPAC and Inclusion London are compiling a new report that will be submitted to CRPD as part of the “periodic review” of the UK’s progress in implementing the convention as a whole.The government is expected to be questioned in public in Geneva about its overall progress in implementing the convention this summer.John McArdle, co-founder of the Scottish-based anti-cuts group Black Triangle, said: “We as campaigners just find it incredibly frustrating that you can’t hold ministers to account.”He added: “One of the things we would like to see is politicians of all stripes put aside their party political differences on the issue of the fundamental human rights of disabled people.“People are dying and being made destitute. It is time we all united.”Tracey Lazard, chief executive of Inclusion London, said the “damning” report had exposed the “misery and the hardship we know disabled people are experiencing right now”.She said: “The position of the government in their response is one of blanket denial… it denies there is a social care crisis, yet we all know just a few months down the line that this position is now politically untenable.“We see the same equally unconvincing denial from the government to the inquiry’s other findings.”She said the situation for disabled people was “getting worse”, with imminent cuts to payments for some new claimants of employment and support allowance (ESA), removal of the severe disability premium through the introduction of universal credit, a freeze on many benefits and huge cuts to social care budgets.And she pointed to research – reported by Disability News Service (DNS) earlier this month – that shows NHS bodies introducing policies that give them the right to “shunt disabled people deemed too expensive into residential and nursing homes against their wishes”.Lazard said the government must “stop dismantling our rights”.Baroness Deech, the crossbench peer who chaired the meeting, said the government had “brushed aside” the CRPD report, just as it had brushed aside the report produced last year by the Equality Act 2010 and disability committee, which she chaired.No government minister attended this week’s meeting, with the Department for Work and Pensions (DWP) instead sending a civil servant.Stephanie Harvey, a senior policy adviser for the Office for Disability Issues, said: “I understand some of the feelings expressed here as regards the inquiry and its response.”She said the government wanted to “engage with stakeholders” through the periodic review process and then “work together” to address the issues raised.But Baroness Deech told Harvey that the message coming through from disabled people was “already quite clear”.She said: “I don’t know how much more consultation we need. We know the message. It’s the government’s response we are waiting for.”She also criticised the Labour party, which has been repeatedly questioned in recent months over its commitment to disability equality.It has failed to appoint a shadow minister for disabled people, failed to follow through on a promised letter to Labour-run councils on the Independent Living Fund, and withdrew an invitation to a disabled people’s organisation (DPO) to speak at a disability equality consultation launch because the DPO said it wanted to speak about independent living.And last month, most of Labour’s peers abstained on a vote that would have forced bars, shops and restaurants to ensure their premises obeyed laws on accessibility when renewing their alcohol licences.Asked by Baroness Deech why Labour had “sat on its hands”, shadow work and pensions secretary Debbie Abrahams said she was unaware of the vote, but added: “That’s disappointing.”And asked by DNS why Labour had not yet called for a Commons debate on the CRPD report – as promised more than two months ago by shadow chancellor John McDonnell – Abrahams said: “We will bring it forward as soon as we can.”Among those who spoke at the meeting was Nichole Drury, who gave evidence to the CRPD inquiry.She told the CRPD investigators how her mother’s out-of-work benefits had been removed because she had twice been too unwell to attend a work capability assessment.Her mother, Moira, had a number of serious health conditions, but spent the last six months of her life fighting DWP over its decision. She was only finally awarded employment and support allowance after she died.Jonathan Bartley, co-leader of the Green party, praised the “landmark” and “absolutely damning” UN report and criticised the “entirely inadequate response” from the government, which he said was “an absolute scandal”.He said: “We absolutely support the recommendations and the findings of the UN report.“I think we need to be calling very much for them to be implemented.”He called for a dual strategy of campaigning both inside and outside parliament for the report’s recommendations to be implemented.The Liberal Democrat president, the disabled peer Baroness [Sal] Brinton, said: “I am going to be quoting the CRPD at length to make sure the government hangs its head in shame when it clearly breaches it.”She said there was a need to highlight individual stories and persuade the government to move away from the approach of the work and pensions secretary Damian Green, of “complete denial that there is a problem”.Abrahams said she was “disappointed” with the government’s response to the UN report, and that she believed there should be “repurcussions”, while the report had “certainly influenced the position the Labour party is taking with our policy development process”.Backbench Tory MP Heidi Allen, who has spoken out against the ESA cuts, said she believed that the new minister for disabled people, Penny Mordaunt, “genuinely wants to get it right” and has “a real energy and determination to genuinely engage with disabled communities and to not assume she has all the answers”.The SNP’s disability spokeswoman, Corri Wilson, said the report “should have sent shock waves to the core of this government”, and she criticised its “insufficient response”.Picture: Some of the speakers at the meeting, including Nichole Drury (far left), Linda Burnip (speaking, centre), Baroness Deech (next to Burnip) and Baroness Brinton (far right)
Green Entrepreneur provides how-to guides, ideas and expert insights for entrepreneurs looking to start and grow a cannabis business. Next Article People at every level eager to build exciting careers – including top executives feeling trapped in low or no-growth industries – should take a serious look at the cannabis industry.Let’s start with the numbers. The U.S. legal cannabis market was valued at $11.9 billion in 2018; globally the market is expected to be worth $66.3 billion by the end of 2025.The industry has created 211,000 full-time jobs in America to date. In Canada, job openings had tripled by 2018, representing 34 out of every 10,000 job postings, according to Indeed.com. States just coming online will be hungry for talent: as just one example, Missouri’s developing medical market is expected to create 7,500 new jobs next year.For job seekers hoping to enter the cannabis business, the key to success is understanding the hard — and soft — skills that hiring managers value most.Related: These Cannabis Jobs Are Most In-Demand Right NowDegrees or background in cultivation.This may sound counter-intuitive at first: how can hiring managers expect candidates to have education or background in an industry that has only recently been legalized?Already, many top universities and institutions, as well as specialized continuing education companies, have begun offering classes and degrees in the cannabis industry. For example, The Medical Cannabis Institute offers several courses that are state-approved. There’s also Oaksterdam University, “America’s first cannabis college” which already has over 40,000 Alumni worldwide.Candidates with clearly transferable skills — for example, people who have cultivated specialized microgreens — will find many employers eager to help them re-train to join the cannabis industry.Related: Whatever Business You’re In, You Can Pivot to the Cannabis BusinessHard Skills: Technology If your career has been in a laboratory, an extraction company, or dispensary, your skills are absolutely in demand. Have you spent your career in regulatory and compliance? You’ll be welcome in the cannabis industry. The industry is also seriously hungry for data scientists, machine-learning engineers, and experts in computer networking. Experienced executives who struggle to get an interview at Facebook or Google because of Silicon Valley age-ism will find that the cannabis industry welcomes gray hair and serious technical chops with open arms.Hard Skills: Finance, Manufacturing and Operations Cannabis is a fast-growing industry in constant need of accountants, controllers and CFOs to help them manage cash flows and pursue expansion opportunities. Cannabis companies are also looking for people in manufacturing and operations with the skills to help them scale to meet ever-growing demand.Related: Know a Good Accountant? Cannabis Companies Are LookingHard Skills: Sales and Marketing The gold rush in cannabis means intense competition for market share. Business development executives capable of building powerful relationships with major customers are worth their weight in gold in any business, but perhaps nowhere more than in the cannabis industry at this critical moment. Business-to-business marketing staff and consumer marketing pros are also very much needed.Soft Skills: Agility, Cultural Fit and Attitude The cannabis industry is new and talent-hungry, so it’s the right place for younger applicants looking to build a career. The working environment is a lot like you’d find in a tech startup, and smart businesses are ready to invest in promising talent — even if you’re just starting out and haven’t had time to add many accomplishments to your resumé.What hiring managers are looking for in young employees is agility, flexibility, a collaborative spirit and can-do attitude. Young companies want employees who are coachable, high-energy and eager to meet new challenges. The role you’re in today may change entirely the next week. It’s a great environment for people who crave fresh challenges and new opportunities to prove themselves.Here are the three keys to success in the cannabis industry:1. Get educated, and stay educated. If you can afford to take a few courses, do it. Having some cannabis education on your resumé is a clear sign that you have a passion for the business and a real interest in building success. Get in touch with executive recruiting companies (like mine!) that specialize in the cannabis business and know exactly which skills are needed most. Read the content being published by leaders in the industry.2. Leverage your experience to reinvent yourself in a growing industry. If you have the kinds of hard skills listed above, your lack of direct experience in the cannabis industry is likely not nearly the obstacle you fear it may be. Tweak your resumé to feature the most needed and most transferable skills.3. Leverage job boards and don’t forget to network. There are many job boards where cannabis companies are looking for talent, and even some that are exclusively focused on just that industry. Don’t be shy about applying for jobs this way. Unlike many industries where there is a glut of talent, the cannabis industry is still in the early stages. And make sure you network!Depending on which state you live in, you might be able to find meetups and other events that help you meet people in the business. Follow industry leaders on Twitter and LinkedIn. Help them with useful advice and connections when you can. There’s so much you can learn by making the right connections.You crave an exciting career? Cannabis companies are always looking for exciting candidates.This is the best time to look into what promises to be a booming industry for years to come. Good luck and good job-hunting! Cannabis jobs CEO and President Add to Queue Image credit: CasarsaGuru | Getty Images 5 min read July 12, 2019 –shares Guest Writer These Are the Skills That Will Get You a Job In the Cannabis Industry Opinions expressed by Entrepreneur contributors are their own. Subscribe Now Your lack of experience specifically in the cannabis industry is likely not nearly the obstacle you fear it may be. Liesl Bernard Get 1 Year of Green Entrepreneur for $19.99
A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing channel in customer service by 2021.The State of Native Customer Experience Report, revealed at Unbabel’s Customer Centric Conference 2019, details the opinions of senior executives surveyed at global companies (including several Fortune 500 organizations), regarding their worldwide multilingual customer support operations across the technology, retail, travel, finance, business services and entertainment sectors.The survey was run by Execs In The Know, a global community of customer experience professionals, having been commissioned by multilingual support provider Unbabel.The report reveals that ‘average speed of answer’ is no longer the gold standard by which customer support is measured. When asked which general factors had the highest impact on customer satisfaction, nearly all respondents (92%) rated “solving the customer’s problem” as having the most impact, followed by providing “knowledgeable support agents” (64%) with “speed of case resolution” (62%) only third most important.In other words, first-time resolution — delivered by agents well-equipped to understand and address customer queries — has emerged as the key performance metric. More than 80% of companies surveyed stated that they were investing in chatbots to meet these growing levels of customer demand.“In a highly competitive landscape, delivering high-quality support in a customers’ native language can be a major differentiator for businesses,” said Chad McDaniel, Execs In The Know President and Co-Founder. “With 76% of the respondents expecting live chat to increase and 70% expecting social media volumes to increase over the next two years, businesses need to ensure their native language strategy is effectively servicing all customers in all channels.”Marketing Technology News: Upland Software Acquires Kapost, Raises GuidanceThe survey also provided a definitive ranking for the most expensive languages to cover in customer support. Japanese ranked first as the most expensive language, followed by German, French, and Chinese.When asked, “What is your biggest and most painful challenge in terms of languages and customer service?” nearly half of survey respondents (47%) identified sourcing and agent retention as the primary pain point.While talent retention and sourcing for high-demand customer service languages remains a priority for global organizations, technological advances in natural language processing and machine learning are paving the way for more intelligent virtual assistants that can accommodate changes and fluctuations in customer demand.Marketing Technology News: CloudSense and Ad-Juster Work Together to Maximize End-to-End Ad Campaign Efficiency and ProfitabilityUnbabel CEO Vasco Pedro commented: “This research makes it clear that the channels where customer interactions take place are evolving along with technological and cultural shifts. In line with Unbabel’s roadmap, the vast majority of respondents expect self-service volumes to increase over the next two years, followed by live chat, social media platforms and text messaging. It makes sense: as primarily digital consumers establish more buying power, they are also demanding comprehensive digital support. Today, it’s more important than ever for businesses to adapt to a globalized economy and serve their customers quickly, cost-effectively, and above all in their native language.”The results are revealed today as Unbabel celebrates its 1st Annual Customer Centric Conference 2019, an exclusive 100 person event held in Lisbon for global Customer Experience (CX) experts including brands such as Microsoft, easyJet, Eaze, Google and Concentrix.Marketing Technology News: Pernix Launches Attribution Application Solution to Brings Full Transparency to Performance Marketing Programs Customer Centric Conferencecustomer experienceMarketing Technology NewsNewsself-serviceUnbabel Previous ArticleScaling and Predicting Results in Influencer Marketing Is Now PossibleNext ArticleTapClicks Wins People’s Choice Stevie Award for Favorite New Marketing Solution New Global Report Reveals 9 in 10 Companies See ‘Self-Service’ as the Future for Customers PRNewswireJune 7, 2019, 6:24 pmJune 7, 2019